Common Questions

Frequently Asked Questions

Browse my FAQ page for answers to everything you would like to know about what I do, what I charge, my process, and how everything works.

  • Yes! If you can get me at least 1 referral, I'll give you 20% off the Growth plan permanently.

  • No long-term contracts. You can stay as long as you are getting value, and you are free to cancel if your needs change.

  • I accept all major credit and debit cards through Stripe. Payments are handled securely and automatically each month.

  • I offer a 60-day satisfaction guarantee. If you are not happy with the service within the first 60 days, I will provide a full refund. After that, refunds are handled on a case-by-case basis.

  • I handle everything from start to finish. After an initial conversation to understand your business, I design and build a clean, professional website tailored to your brand. You will review it, provide feedback, and once approved, I launch it.

  • A Smart Website is an upgraded version of the standard website from the Starter plan, that includes additional features designed to enhance user experience and drive more conversions. It includes a chat widget for instant conversations, and an auto follow-up system after a lead submits a contact form.

  • Yes, you always own your domain. The website is managed and maintained by me while you are on the plan so everything stays updated and running smoothly. If you cancel, you get your domain.

  • Yes, all websites are set up with the basics needed to appear on Google, including proper structure, fast load speeds, and search engine indexing.

  • Yes, basic edits are included so you can update content, images, or small details as your business evolves.

  • Yes, you can add more pages at any time. This is helpful as your business grows and you want to showcase more services, locations, or content.

  • Yes, I handle technical SEO like site structure and speed, and I also offer Google Business Profile optimization as an add-on to improve your local visibility. For off-page SEO like link building, citations and social media, I can connect you with an external partner.

  • Reputation management is the process of monitoring and growing your online reviews. Most individuals check reviews before choosing a business, so having a strong, consistent stream of positive feedback directly impacts how much they trust you initially and how many people find you online.

  • Through HighLevel, I set up automated review request sequences that go out via text or email after a job or sale is completed. This makes it easy to collect reviews consistently without any manual effort on your end.

  • The primary focus is Google, since it has the biggest impact on local search visibility. Facebook reviews can also be incorporated depending on your needs.

  • Yes. You can monitor and respond to reviews across platforms without jumping between tabs or apps.

  • You will be notified immediately so you can respond quickly. I set up a system that flags negative feedback privately before it becomes a public review, giving you a chance to resolve the issue first.

  • Not at all. Everything is set up for you and designed to be simple to use. I'll all of handle the backend work.

  • Add-ons are optional services you can include to enhance your website, like extra pages, or optimizing your Google Business Profile. They are useful if you want to polish your Google listing or add more content.